Returns & Cancellation Policy

RETURNS

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Thank you for shopping at Sixty Case.

    1. Returns and Exchanges

    1.1 Returns

    1. a) We accept returns on most Products within 60 days of receipt, for Products that HAVE NOT BEEN OPENED, USED or ALTERED, and with ALL tags and/or stickers attached AND accompanied with original Sale Receipts.
    2. b) The money for returns will be made in a voucher proportional to the returned products.
    3. c)Please note that we do not accept returns on any special orders and/or promotional/final sale Products.

    1.2 Exchanges

    1. a) All exchange notices must be received to our office within 14 days of receiving your order. We will do our best to fulfil your exchange request.
    2. b) If your desired replacement item is no longer available, we will help you find another item you like or process a store credit refund if the item falls within our return policy.

    1.3 Returns Procedure

    1. a) Please Contact Us so we may provide you with a Return Address.
    2. b) You must take reasonable care of the Product(s) you wish to return/exchange, and they should be returned unopened, unused and in their original condition from the original delivery address. We recommend that you ask the shipping carrier for proof of posting and ensure the return shipment, as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse.
    3. c) All returns must be received by our office within 60 days of receiving your order. Please choose your shipping method accordingly. You are responsible for all costs incurred in returning the item to us.
    4. d) For Returns, we will be able to process your refund in the form of store credit within 7 days of us receiving the returned Product. Please note that original shipping charges are non-refundable.
    5. e) For Exchanges, we will ship to you the desired Product, within 7 days of us receiving the returned Product, as per our Shipping policy.

    2. Shipping Errors / Damaged Products

    1. a) We are committed to selling only high-quality Products. To that end, we employ several quality checks before a Product is shipped.
    2. b) If you have received a wrong or damaged Product, please Contact Us within 14 days of receiving the order to be eligible for a free exchange with a new, similar Product.
    3. c) You must take reasonable care of the wrong/damaged Product(s), and they should be returned unopened, unused/unworn and in their original condition from the original delivery address. We recommend that you ask the shipping carrier for proof of posting and ensure the return shipment, as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse.
    4. d) We will ship to you the desired Product, within 7 days of us receiving the returned Product, as per our Shipping policy.

    3. Events outside our control

    We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations if caused by events outside our reasonable control, including (but not restricted to) fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute, or acts of local or central Government or other competent authorities.

    4. Entire agreement

    These terms and conditions and other notices elsewhere on our Website contain the whole agreement between us and you relating to the supply of Products.

    5. Contact Us

    If you have any questions concerning our Shipping, Returns and Exchanges Policy, please feel free to Contact Us.

     

    *The images shown on the web may suffer slight variations with respect to the delivered product. Since they are 3D images and there are colors that may not accurately represent their real color.

     

    *If you have not received your product within 60 days, the money will be returned as I made the payment as long as the customer is satisfied.

     

     

    UPDATE: Due to the high demand of this product we are taking a while to handle all orders, so hurry up and get yours.

    Due to the increasing demand, it may take 2-3 weeks for your order to reach your location.

    We distribute products from all over the world to all the world, this means that sometimes the orders may take longer than desired, we are working to improve this.